Mike Knowles

Internet Developer, Insurance

Hi, I'm Mike Knowles, Systems Developer at Quoteline Direct in Manchester, UK.

Mike Knowles's Bio:

Mike Knowles is responsible for all aspects of systems development at Quoteline Direct. Mike has been an employee for over a decade and has developed numerous systems with various types of technologies to support the company's IT projects. Mike is involved in all IT decision making and drives internal and external projects. Mike has a wealth of IT experience, especially in the Insurance arena. Recent projects include:   Insurance API I've recently completed work on a massive API project to supplement the existing singlePOST XML systems communicating with CDL. The API is now the focal point for all development. Current facilities include, but are not restricted to: Quote/store/buy/recall facilities powered by extremely developer friendly POSTs. Address lookups. Occupation and employer suggestions. Back account validation and address lookup using PCA Predict. Simple field caching facilities. CEDS message storage and retrieval. Email and SMS generation. Link shortening. Live policy retrieval. Renewals retrieval. Dialler integration. Hot lead feeder integration. Date formatting and validation. Fully customizable hints system. Lookup lists. Add-on management. Instalments calculations. Vehicle lookup facilities by search, VRM, ABI code etc. All services return JSON responses.    My Policies A customer portal which compliments the CDL Classic system and allows customers to view their current policies, read policy wording & CEDS emails, upload documents to Filestore etc. Powered by our new API, it bypasses some of the limitations of the CDL Classic system and has reduced customer admin significantly.

Mike Knowles's Experience:

  • Internet Team Leader at Silkmoth plc

    Managing a team of 5, Mike was responsible for the delivery of web projects for a small multimedia development company. At any one time I was handling 15+ projects ranging from simple, static HTML sites to complex applications communicating with Delphi programs written by the programming team.

  • Internet Developer at CDL

    Mike was responsible for the design, coding, deployment and support of insurance quotation systems for prominent customers such as HSBC Insurance and various insurance companies including Norwich Union. Mike's Internet programs interact with VMS-based back-office applications via TCP/IP to create new database records in the customers insurance broking system. Coding was carried out using a generic programmer’s editor and compilation was performed in the MS-DOS environment. A great deal of Mike's time was spent liasing with customers providing project updates and determining exact project requirements.

  • Various roles at CDL

    Mike worked for CDL straight from secondary school, and enjoyed a lengthy career with them fulfilling a number of roles. He was originally employed to maintain insurance database files, moving swiftly to front line support where he was responsible for a sub-set of CDL's customers in a team leader role.

  • Systems Developer at Quoteline Direct

    Mike Knowles is responsible for the development and support of projects. Mike liaises closely with a number of business partners to developer bespoke solutions to support the company. Mike's main responsibilities lie with maintaining and developing the company's web sites and associated web services, including development of a number of online quotation systems. Mike has a great deal of experience liaising with large insurance portals such as Moneysupermarket.com and Confused.

Mike Knowles's Education:

  • Harrytown RC High School, Romiley

Mike Knowles's Interests & Activities:

Mike is a dedicated family man and when not busy with work or family commitments is interested in photography, cars, literature (although not very high brow) and movies. Outside of his day to day work Mike has invested time in a number of ventures to broaden his experience outside his usual role.